Riley Home Realty Client Reviews

Here’s What Our Customers Are Saying About Us

“Kate was amazing from the beginning of our house hunting journey right up until the end! She was always one phone call away for the whole emotional roller coaster experience and always the one with the helpful advice! She was such a trooper throughout our journey and we appreciate it so much!”
-kaitlyn schmitter

“Heather was amazing! I was very limited on my time/schedule and was anxiously looking for my next home, but Heather always made it work. We jumped on this property the second it landed on the market and had an offer in same day and immediately went under agreement shortly after. She was always communicating with me throughout the entire process as well as with my lender and attorney so everyone was on the same page. We were even able to close early! Heather was very personable and kept my needs above all else. If you are looking to buy or sell and need someone you can trust to make it happen, choose Heather!”

“Heather was incredibly helpful with the purchase of my home. She was professional, knowledgeable and quick to respond to my every need no matter what time of day it was. She moved the process along smoothly and quickly. I would highly recommend Heather to anyone thinking of buying or selling!!”

“Kate was absolutely amazing to work with, she treated us like family and made sure we were completely informed every step of the way. We went on our first tour when our newborn was 9 days old so this could have been a very stressful time, but with Kate’s positive attitude and support we soared through the process with very little stress, lots of laughs and excitement, and found the perfect home for us. Kate cares deeply about connecting families to their dream home and her investment in our family and positive spirit ensured that that we were able to achieve our goal. She is incredibly knowledgeable and professional as well, and helped us negotiate a strong deal. She lead us through each step of buying our very first home with kindness, humor, and expertise. Our family is forever grateful for Kate’s help, and if you are looking for a stress-free home buying process we highly recommend Kate.”
Tara Morrison

“Kate was friendly and answered all questions I had. Things went very smoothly and quickly. She let me know every step of the process and was there for all appointments I had. I would recommend her to anyone.”

“Heather is knowledgeable, professional, and patient. She toured several homes in the region and even attended the inspection on my behalf. I was not able to be in the area during the buying process, but Heather made sure I closed on a house I was happy with that fit my needs. She took care to get to know what I was looking for and accommodated me at every turn. She even changed her schedule around to ensure I could close a little early. Thanks, Heather! Next time I need a real estate agent, I’m calling you first.”

“Kate made the process of me buying my first condo a breeze. She was super helpful with all the technical details that go into being a buyer and purchasing a condo. She was the most friendly and kind person and really makes you feel like family. She was there for me every step of the way from the first walkthrough to the closing. She is the most kind, caring and knowledgeable and professional realtor and I’m super glad I could work with her.”
-Madeline Julian

“I entrusted to Kate (2) new borrowers over the past month. She found them both homes quickly and within weeks they were both new homeowners and as happy as happy can be! Dreams come true level of happy! What means the most to me is that Kate took exceptional care of the client…made them feel good… and was there for my lending Team every step of the way! Kate is now a critical partner to the Leader One Team and we appreciate her very much!
-Ray Brousseau

“We used Kate to both sell our current home and buy a brand-new one. The process moved along quicker than any of us had anticipated; it started by meeting with Kate and Nick and giving them our must-have lists at which point we specifically told them “no rush.” About a week later I saw an open house for a home that I had been eyeing and all of a sudden, we were in the process of listing our home and getting an offer in on the new one! Kate was just as shocked as we were with how quickly this all moved right along, but she was an absolute champ and kept right up with the pace. Kate was a fantastic advocate when working with both the buying agents of our current home and the selling agents of the new home. There was a lot of back-and-forth communication with both, but Kate stayed on top of conversations, questions and requests to be sure that everything was tended to asap. She was sure to have our best interests accommodated to for the new home and was extremely patient with our our process of getting our ready (since we hadn’t planned on listing it for months.) In the selling process, Kate was phenomenal and empathetic to our needs to keep our pets comfort and anxiety levels down and was sure to schedule things in groups so that our animals were minimally impacted by all of this change. This meant a great deal to our family. Kate had our house sold in 3 days! She was there every step of the way throughout the sale and purchasing processes (inspections, appraisals etc) making sure we were well-represented.  As mentioned, the process was faster than we all expected it to be, but Kate was there every step of the way and was the absolute best advocate and cheerleader we could’ve asked for. Attentive, personable, empathetic and caring, are just a few of the many things that come to mind when thinking of her approach which I believe is what contributed greatly to this experience being flawless and stress-free from the very first day. I highly recommend Kate and team at Riley Home Realty!”

“You will not regret working with Heather!!! We not only get to live in our beautiful home, but we also know we have a friend and support for life in Heather. Our house hunting journey was not a quick one, we saw MANY houses and Heather was right by our side day or night. She worked around our schedule which took away the stress from us having to take time off or work to view houses. Heather took us on as clients but ultimately viewed us as family. She always had our best interest at heart and kept our needs/requests in mind in every house we looked at (including our 4 legged family member, Maggie). We never felt pressured to get involved in something that was not going to be the best fit for us as a couple and Heather made sure of that! We learned so much working with Heather and will now be able to share our knowledge (and of course referral of Heather) to our friends that are beginning the same journey we went through with finding their first home. I could go on and on about the time we spend with Heather but ultimately Brandon and I just want to say thank you! We could not have done this without Heather and would not have wanted to go through this process with anyone else! We are overjoyed to be in our beautiful home now,  but we will honestly miss our time with Heather! If you are looking for a realtor, look no further….Heather is without a doubt the person you need in your life!!!”


“Kate was amazing. I had a unique property to sell and an uphill battle. Kate was there every step of the way. Her knowledge of the housing market and experience really shined on this one! She always kept me informed and responded to me quickly. Her professionalism was outstanding. Without her, I think my house would still be on the market. Thank you for everything, Kate!”

“Kate helped find our dream home and was with us every step of the way. As first time home buyers she gave us great advice and set us up for success. Kate is efficient, well organized and knowledgeable about the buying process.”
-Michelle Jackson

“Heather from Riley Home Realty was an amazing partner during my home search. She was constantly willing to assist, answer questions and find me an excellent home that I am sure to make my own. I cannot recommend her enough as she was courteous, kind, and genuinely cared about my needs and desire to find a true home for myself.  If you are even thinking of anything involving a home, think Heather first.”

Kate made the selling process such a breeze! Given todays marker and how crazy and fast everything is moving I was constantly pretty anxious with it all but Kate ran things so smoothly and helped me feel calm throughout the entire process. Kate was very knowledgeable and helped answer any questions I had. Highly recommend 🙂

“Kate is very prompt, accommodating and extremely personable. My son’s girlfriend found her for us for our house hunting. Kate showed us several homes and we found one that matched our needs fairly quickly. You’ll be in good hands with excellent referrals if you call Kate. And she will get back to you within minutes when you have questions or any requests. Kate makes house hunting great fun! She even gave us a lovely gift at the end of our closing.”

“My fiancé and I cannot stress enough how amazing it was to work with Kate. Kate took the time to listen to us and keep in mind everything we were looking for, for our first home. She was always available, whether it was us calling her asking her various questions or us wanting to squeeze in a last minute house tour. Her flexibility made is easy for us to find our forever home. We are extremely thankful for Kate and how tirelessly she worked in finding us a home. Her compassion for her career and her clients makes her stand out amongst other realtors.”
-maddiej b1997


“Working with Kate made selling a home easy and worry-free. Kate is friendly and easy to talk to. I would definitely recommend her services to anyone looking to buy or sell. Kate is backed by a highly qualified team that is sure to get the job done. Thank you Kate and the Riley Home Realty team!!!”

“Kate is energized and excited to be a part of helping you realize your home needs and dreams. She’s hands on and available whenever you need her help. Kate is organized a great sales plan and helped me manage a multiple offer situation effortlessly. With Kate’s help, my condo sold for a near record amount. Kate was instrumental throughout inspection process by providing me with guidance and helping me negotiate fair compromises. She also has a great team and partners that are just as enjoyable to work with. My photos came out great! I look forward to working with her again on my next home!”
-Chad Murphy

“Heather has honestly been a Godsend the last few months, with our new purchase and sale of our old home. We couldn’t have chose a better agent. Super informative and reliable. She just made the whole process as smooth as possible and would choose her all over again.”

“Riley Home Realty was the best decision I could have ever made with being in Florida and selling my home in Chicopee, MA. Kate and her team handled all aspects of the home selling in only 4 days. We were also offered more than our asking price with all the attention to detail Kate and team put into the open house. I had no worries with Kate handling everything before and after the closing. If you want a realtor you can depend on to get the job done use Riley Home Realty, Kate and team will take care and answer all of your needs.”
-John I

“Kate and the whole Riley team were amazing!!! They were extremely patient and attentive to all of my questions and wants while looking for a home. It was my first home and they made it super easy and stress free!!! I highly recommend the Riley team for any and everyone looking to purchase a home!!”
-Jamie K


“I could not be more pleased with Kate, Heather and Nick. If you’re like me you may hesitate to work with someone newer but some people just get it and this team gets it! They ensure you are clear every step of the way, understanding what to do now and what comes next. They are so knowledgeable about the community as well and make you feel so comfortable. The responsiveness especially is incredible!  During a time when you have so much going on it is so important to have a Realtor who is looking for your best interests and ready to reassure you and answer every one of your questions (even repeatedly if necessary). They truly make you feel like family and I would recommend them to anyone.

“We just sold our home and moved into a new place to call home and could not have been more pleased with our choice of Riley Home Realty to help us on this journey. Kate, Heather and Nick were so incredibly responsive, knowledgeable and listened to what we wanted as well as answered all our questions. I would whole heartedly recommend Riley Home Realty because they do treat you like family. Thank you and much success, good health and happiness!”
-Mrs. G

“I would like to express my deepest appreciation and thanks to Riley Home Realty. I now have my forever dream home. Knowing that I was working with the realtor staff that was professional and knowledgeable was a blessing. I would definitely recommend Riley Home Realty to my family and friends. Again, Thanks!”
-Donald Leighton

“At the start of the pandemic, my fiancé and I decided to start looking for land in Western MA. Nick and his team found us a great property. Nick’s high-energy work ethic is unparalleled. He was always quick to respond and answer all of our questions and concerns no matter what time of day. It was a pleasure working with him. We highly recommend him and his team.”
– K & J Cardona

“We are so glad we chose Nick Riley to be our realtor. He made the process of buying our first home so easy! Not only was he professional and polite, he was very timely and responsive to all of our calls and texts. We would highly recommend Nick and will use him again if need be!”

“I worked with Nick Riley when purchasing my home and thoroughly enjoyed the experience. Nick made the process so simple. Buying a home can be difficult but Nick was professional, reliable and made the biggest purchase of our lives something to enjoy. I would highly recommend Nick to anyone looking to buy or sell a home!”
– JL

I think the Riley team, Nick, Kate and heather are knowledgeable professionals. They were on time for appointments, had her broker/ husband check in on some properties. After searching for homes in western ma area with a previous firm and seemed to get nowhere, I found Riley Home Realty. Thanks guys for helping me find my “zen” home! I am now “Home at Last”.
-Kimberly C.